Please read these terms carefully before using our services or website.
By accessing our website, booking a strategy call, or engaging Gorilla Wings Marketing Agency ("Gorilla Wings", "we", "us", "our") for services, you ("Client", "you") agree to be bound by these Terms of Service.
If you do not agree to these terms, please do not use our website or engage our services. For specific service engagements, a separate Service Agreement or Statement of Work may also apply.
Gorilla Wings provides digital marketing services including but not limited to:
The specific scope, deliverables, timelines, and fees for each engagement are outlined in a separate Service Agreement or proposal provided prior to commencement of work.
To enable us to deliver our services effectively, you agree to:
Payment terms are specified in the relevant Service Agreement. General terms include:
Note: Setup fees (if applicable) are non-refundable once work has commenced, as they cover initial research, strategy, and account configuration.
Your content: You retain ownership of all content, logos, brand assets, and materials you provide to us. You grant us a non-exclusive licence to use these materials solely for the purpose of delivering our services.
Our work product: Upon full payment, all custom creative assets, copy, and designs produced specifically for your campaigns become your property. This does not include our proprietary tools, processes, templates, or methodologies.
Our website and materials: All content on the Gorilla Wings website — including text, graphics, logos, and code — is our intellectual property and may not be reproduced without written permission.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement, including business strategies, financial data, campaign performance, and client lists.
This obligation continues for 2 years following the termination of our working relationship. Neither party will disclose confidential information to third parties without prior written consent, except as required by law.
We may reference your business as a client in our portfolio or case studies unless you notify us in writing that you prefer confidentiality.
Important: Digital marketing results depend on many factors outside our control, including market conditions, platform algorithm changes, ad spend levels, product-market fit, and client response times.
While we use our best efforts and industry expertise to deliver strong results, Gorilla Wings does not guarantee specific outcomes such as a set number of leads, sales, followers, or return on ad spend.
Any projections or estimates provided during the sales process are based on historical data and industry benchmarks — they are not contractual commitments.
We commit to transparency, regular reporting, continuous optimisation, and clear communication about campaign performance.
To the maximum extent permitted by applicable law, Gorilla Wings shall not be liable for:
Our total liability for any claim related to our services shall not exceed the total fees paid by you to Gorilla Wings in the 3 months preceding the claim.
By you: You may terminate services with 30 days' written notice. Fees paid in advance for the notice period are non-refundable. Any outstanding invoices become immediately payable upon termination.
By us: We reserve the right to terminate services immediately if you:
Upon termination, we will return all your account access credentials and provide a final performance report.
These Terms of Service are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Rawalpindi/Islamabad, Pakistan.
We encourage resolving any disputes informally first. Please contact us at info@gorilawing.com before initiating formal proceedings.
We may update these Terms of Service from time to time. We will notify active clients of significant changes via email. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
The "Last updated" date at the top of this page indicates when these terms were last revised.
If you have any questions about these Terms of Service, please contact us: