Privacy Policy

1. Who We Are

Gorilla Wings Marketing Agency ("we", "us", "our") is a full-service digital marketing agency based in Rawalpindi, Pakistan. We provide paid advertising, SEO, website design, AI automation, CRM setup, and personal branding services.

Our registered business address is: Khayaban-e-Sarsayed, Rawalpindi, Punjab, Pakistan.

For any privacy-related queries, contact us at: info@gorilawing.com

2. Information We Collect

We collect information you provide to us directly, including:

• Contact information — name, email address, phone number
• Business information — company name, website, industry, marketing budget
• Communication data — messages sent via our contact form or email
• Booking information — details provided when scheduling calls via Calendly

We also automatically collect certain technical data when you visit our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or source
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send you relevant information about our services (with your consent)
• Schedule and manage strategy calls and meetings
• Improve our website and marketing materials
• Analyse website traffic and campaign performance
• Comply with legal obligations

We will never sell your personal information to third parties.

4. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Calendly — for scheduling strategy calls
• Google Analytics — for website analytics
• Meta (Facebook/Instagram) — for advertising campaigns run on your behalf
• Email marketing platforms — for newsletters and follow-up sequences
• CRM platforms — GoHighLevel, HubSpot, Zoho (as applicable)

All third-party providers are contractually obligated to protect your data and may only use it for the specific purposes we direct.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyse site performance. We use:

• Essential cookies — required for the website to function
• Analytics cookies — Google Analytics to understand how visitors use our site
• Marketing cookies — Meta Pixel and Google Tag Manager for ad targeting

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Contact form submissions: 2 years
• Client data: Duration of the business relationship + 5 years
• Analytics data: 26 months (Google Analytics default)

You may request deletion of your data at any time by contacting us at info@gorilawing.com.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your personal data
• Objection — object to processing of your data for marketing purposes
• Portability — request your data in a structured, machine-readable format
• Withdrawal of consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@gorilawing.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security reviews.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@gorilawing.com
• Phone: +92 317 2924524
• Address: Khayaban-e-Sarsayed, Rawalpindi, Punjab, Pakistan